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| North Valley Hospital Ranks at Top of Consumer Reports in the State of Montana Consumer Reports is pleased to report Consumer Reports’ healthcare survey results based on responses of one million patients from thousands of hospitals nationwide.
North Valley Hospital has the highest rating for full-service healthcare in the State of Montana, and is number three for full-service healthcare in the Pacific Northwest region. These ratings are based on questions relating to Doctor Communication, Nurse Communication, Room Cleanliness, Discharge Instructions, Attentiveness of Hospital Staff, Pain Control and Hospital Quietness at Night. The Consumer Report healthcare survey is based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), as well as core measures identified through Medicare.
Although North Valley Hospital is no stranger to recognition – it received the Exceeding Patient Expectations Awards from 2003-2008, as well as Overall Best Performer Award in 2008, from Avatar International Inc., an industry leader in healthcare quality improvement services in exceeding patient expectations in Five Star Service - it is nevertheless honored that its patients have once again recognized the high quality service and care offered to them here in its community.
North Valley Hospital has also received certification for the high quality service and care provided by its Laboratory, has consistently been recognized for its low infection rate, and has most recently been designated as a Community Trauma Center. North Valley Hospital is the only Planetree hospital in Montana and features patient-centered care
Full Range Urology Services offered by Jon Mercer, MD
 Dr. Jon Mercer’s patients agree that North Valley Hospital offers the very best in surgical services as well as a beautiful, healing and comforting environment that dramatically exceeds their expectations. Dr. Mercer and his patients feel that North Valley Hospital provides very personal attention to its patients, convenient systems, and a caring, flexible, and cooperative staff. Dr. Mercer is pleased that NVH has state of the art optics and continues to upgrade with the very latest technology and systems.
Owner of Flathead Urology PLLC, Dr. Mercer is a Board Certified Urologist. He earned his medical degree at George Washington University, completed his urologic residency at Harvard Medical School, and completed a multi-organ transplant fellowship at Massachusetts General Hospital making him one of the few fellowship-trained urologists in Montana. Dr. Mercer also served nine years in the U.S. Air Force completing his military career as a flight surgeon.
Dr. Mercer offers a full range of urological services, including urologic oncology and pediatric urology. Procedures include laser and laproscopic surgery, cryoablation of the prostate and kidney, vasectomy, vasectomy reversal, contigen injections and incontinence procedures.
Flathead Urology 756-1433 | |
| Technology Spotlight |
| A fast clear picture of what is going on inside the body can save a life. The new 64-Slice CT Scanner at North Valley Hospital will help physicians make the most of every second and every detail. |
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