|
|  | Medical Surgical Pediatrics Unit
 North Valley Hospital’s foundation, patient-centered care in a healing environment, is not a buzz phrase; it’s a way of life for us. The basis of this concept is to individualize care so each patient’s stay offers a homelike environment with caring and compassionate staff. Our goal is to meet the most important objective – helping our patients to heal.
Some hospital stays are planned or non-emergent and allow patients to prepare for their stay. We strongly recommend leaving valuables at home, but encourage you to bring items that bring comfort. As a patient at North Valley Hospital, we welcome your family and friends into your temporary home 24 hours a day, seven days a week to bring you the support, laughter, communication and joy you need to heal quickly. Each room has a daybed that can be used as an oversized window seat during the day and converted in the evening for a loved one to spend the night. Family nourishment areas are available for all patient guests to refresh and relax. Wireless internet is available throughout the hospital and each patient room is equipped with a desk, cable television and DVD player.
 The Med/Surg/Ped department has six private and 12 “L-shaped” semi-private rooms that extend much more privacy than a curtain division. All the rooms have large windows facing the spectacular mountain range to the east of the hospital. The semi-private rooms also offer vaulted ceilings and French doors that open into healing garden patios. Our Planetree patient-centered complementary services offer dog visitation therapy, healing harp music, volunteer visitors and more. We also have an extended alternative care program with certified massage therapists and acupuncturists that may provide services in your room with a Hospitalist or physician’s referral.
Our team of physicians, care managers, nursing staff, physical therapists, occupational therapists, respiratory therapists, pharmacists and dieticians are in partnership with patients and their families to meet the needs of our patients. We encourage you to participate in your healing experience by staying informed of your condition and asking staff questions so you understand the treatment we’re providing. Our Health Library is open 24 hours a day, 7 days a week for the entire community. And our staff is available to you when you need us.
We thank you for choosing North Valley Hospital and want to hear how your experience was. Our “Caught You Caring” cards can be completed by patients, guests and staff, and provide an immediate response to the staff chosen to be recognized. We also offer Comment Boxes at both the North and South entrances for patients, guests and staff. The comments may be anonymous, or we respond at the end of each month to those with contact information. In addition, patients will receive a letter after their stay asking them to complete a short survey. We continue to evolve and improve our stellar quality and care; therefore, comments are important to us. We hope that each patient will take a few moments to answer the questions. | |
 |
| North Valley Hospital Main Number |
| 406-863-3500 |
|
|