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|  | Patient Financial Services
In a time when you need assistance and compassion the most, North Valley Hospital Patient Financial Services is available to provide information and some comfort when it comes to the multiple payment options for our patients. Communicating your needs is the most important step you can take to avoid having a delinquent account. You may even qualify for options you weren’t aware were available.
At North Valley Hospital, we recognize that medical expenses are often large, unplanned and create further stress at a time when your primary concern is health rather than financial issues. It is our goal to help alleviate this issue. Patients, guardians and parents of patients have the right to a full explanation of charges for hospital services, but also have a responsibility to take the necessary steps for your balance to be paid.
It is important for patients to know that North Valley Hospital permits many different types of practitioners to order diagnostic services in the outpatient facilities. These practitioners are not employees of the hospital and they bill separately from the hospital. Please refer to North Valley Hospital’s Handbook for more information on the Outpatient Services Disclaimer.
For your convenience, we offer an On-Line Payment option for VISA, Mastercard, American Express, Discover and Debit cards. The secure web link is available 24-hours a day. The payments are posted to the credit card and the oldest patient account within two to three business days. For your records, written confirmation will be mailed after the payment has been processed.
North Valley Hospital has teamed with Mountain West Bank, a Flathead Valley financial institution to provide low-interest, long-term loan programs for qualified patients. This option is available for current North Valley Hospital services and can combine future bills and bills at Kalispell Regional Medical Center upon approval. You even may pay your bill on-line with Mountain West Bank. Please refer to North Valley Hospital’s Handbook for important information on Community Funded Care, other payment options and discounts, insurance processing, refunds, and inquiries or errors about your bill.
Our number one priority is to exceed your expectations. Please feel free to contact us with your comments for improvement. If you do not find our staff friendly and helpful, please inform us of this as well. This is your community-based hospital, and we value your comments. | |
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| Business Office |
406-863-3571 or
1-877-304-1299
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Financial Assistance available from
8:00 AM - 8:30 PM M-F
Insurance Billing
8:00 AM - 5:00 PM M-F |
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 This link provides you with a directory of Insurance Companies and Preferred Provider Organizations Associated with North Valley Hospital.
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