North Valley Hospital honors the importance of family and friends in the care and support of our patients. Our practice is to allow full and unrestricted visitor access in our Medical/Surgical/Pediatric patient care area. On occasion, visitation may be limited based on a medical need or the requirements of a regulatory body. In those instances, the reasons will be discussed with the patient or his/her designated representative. For the security of our patients in The Birth Center, the entrance doors are alarmed and locked 254/7. If you are visiting a patient in The Birth Center, please pick up the phone on the desk to the right of the entrance doors to request access. To exit the Birth Center, ask one of the nurses.
Patients have the right to determine who they wish to receive as a visitor. Their wish will be honored, and will not be restricted based on the visitor’s race, gender, religion, age, sexual preference or disability. Patients also have the right to designate a decision maker regarding their visitation rights. This does not have to be the same person designated in the patient’s Advance Directive should they have one.
Any questions or concerns regarding your visitation status may be addressed with the department manager or hospital administration.
Pet Visitation and Service Dogs
As a Planetree hospital, we know that pets are like family for many of our patients and they can provide the benefits of comfort and stress reduction to aid in the healing process. North Valley Hospital welcomes a family pet to visit patients while they are in the hospital. Service animal(s) are allowed in all areas that family pet(s) and the dogs with our Dog Visitation Program are allowed. Pets must be well-behaved and on a leash or in a kennel during the visit. Please check with the nursing staff for specific guidelines before bringing in a pet in order to assure a safe and therapeutic experience for all concerned.